Vena Optical Website Policy
Terms of Service
These Terms of Service explain the rules for using the Vena Optical website, requesting information, discussing quotations, and communicating with us about optical lens products and repeat wholesale supply programs.
1. Website Use
This website is provided for wholesale information, product discovery, inquiry submission, and communication about optical lens sourcing. By using the website, you agree to use it lawfully and not to interfere with its security, operation, content, forms, or other users.
2. wholesale Product Information
Product pages, specifications, images, coating descriptions, refractive index information, packaging descriptions, and other materials are provided for general business reference. Final product parameters, availability, prices, lead times, packaging, certificates, and export requirements must be confirmed in written communication with Vena Optical.
3. Quotations and Orders
Submitting an inquiry, RFQ, sample request, or specification form does not create a purchase contract. Quotations are subject to confirmation of lens type, index, material, coating, diameter, power range, quantity, packaging, destination market, payment terms, and delivery requirements. A binding order is formed only when both parties confirm commercial terms in writing.
4. Samples and Testing
Sample availability, sample cost, shipping method, delivery time, and sample specifications must be confirmed separately. Buyers are responsible for evaluating whether samples and proposed specifications meet local market, regulatory, optical, packaging, and commercial requirements.
5. Buyer Responsibilities
Buyers should provide accurate company information, product specifications, target market requirements, compliance needs, packaging instructions, and shipping details. Buyers are responsible for ensuring that imported products comply with local laws, standards, labeling rules, and sales requirements in their destination market.
6. Intellectual Property
All website content, including text, layout, product descriptions, images, graphics, icons, design elements, and brand materials, belongs to Vena Optical or its licensors unless otherwise stated. You may not copy, reproduce, publish, distribute, or modify website content for commercial use without written permission.
7. Third-Party Links and Tools
The website may include links, embedded tools, analytics, maps, social media, email, WhatsApp, WeChat, or other third-party services. These services are operated by third parties and may be subject to their own terms and privacy practices.
8. No Professional Advice
Website content is provided for general commercial and technical reference. It is not legal, medical, regulatory, or professional optical advice. Buyers should verify product suitability, compliance, and technical requirements with qualified professionals where needed.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Vena Optical is not liable for indirect, incidental, consequential, special, punitive, or business-loss damages arising from use of the website, reliance on website content, delays, interrupted access, or communications submitted through the website.
10. Disclaimer of Warranties
The website is provided on an “as available” basis. We try to keep information accurate and current, but we do not guarantee that all website content is complete, error-free, uninterrupted, or suitable for every buyer, market, or application.
11. Confidentiality
If you send confidential specifications, drawings, packaging artwork, commercial plans, or private label requirements, please clearly mark them as confidential. We will use reasonable efforts to protect business information shared for sourcing, quotation, sampling, or order discussion.
12. Changes to These Terms
Vena Optical may update these Terms of Service from time to time. Continued use of the website after updates means you accept the revised terms.
13. Contact
For questions about these terms or website use, contact Vena Optical at sales@vena-optical.com.